Discover the Watch Method

The W.A.T.C.H. Method™ is a 5-phase training and staffing system designed specifically for the

hospitality industry.

It ensures that new employees are pre-trained, certified, and workflow-ready before they step

into the kitchen or front of house.

The 5 Phases

W — Witness

We discreetly install cameras to record the restaurant’s daily operations over a 7-day period.

We capture real, unscripted workflows to understand how the restaurant truly operates — not

how manuals say it should.

A — Analyze

Our training specialists review footage to highlight:

- Best practices

- Workflow bottlenecks

- Staff strengths and weaknesses

- We break down each role (Chef, Barista, Cleaner, etc.) into bite-sized skill blocks.

T — Tailor

We produce custom, short video modules based on:

- Real footage from your location

- Health department regulations

- Your restaurant’s exact standards and culture

- Every module is specific to your business — no generic training here.

C — Certify

New hires complete their assigned modules and take a final exam online.

Their test scores and certification status are automatically sent to management, giving owners

clear insight into who is ready to work.

H — Handoff

Certified, pre-trained employees are handed off to restaurant owners — fully aware of:

Workflow

- Safety expectations

- Health standards

- Company culture

This guarantees smoother first shifts, faster integration, and better performance from day one.

Benefits of the W.A.T.C.H. Method™

- Custom-built training, not cookie-cutter content

- Dramatically faster onboarding

- Stronger employee retention

- Higher health department compliance scores

Smarter, faster staffing solutions